Account, Billing & Settings
Pro, subscriptions, credentials, appearance, notifications.
- Free vs. Pro
What Kenso's free plan includes, what Pro adds, and where free has hard limits like shared-program and coach-message caps.
- Subscribing to Pro and the free trial
How the paywall works, choosing monthly or annual, and how the free trial on the iOS app is shown before you pay.
- Manage, cancel, or change your subscription
Where to change plans or cancel, depending on whether you subscribed through the App Store, the web, or received Pro as a gift.
- Redeeming offer codes and gifted Pro
How to redeem an App Store offer code in Kenso, and how gifted Pro access works if you didn't buy it yourself.
- Changing your username or password
How to update your username or password in Settings, and how to reset a forgotten password from the sign-in screen.
- Deleting your account
How to permanently delete your Kenso account, what gets removed, and what to do about an active subscription first.
- Changing the app's theme and background
How to switch Kenso's color theme and turn Home's time-of-day background photos on or off.
- Push notifications
When Kenso asks for notification permission, what it sends, and how to turn notifications on or off through iOS.
- Sending feedback or reporting a bug
How to send a bug report, feature request, or general feedback to Kenso, and where refund requests actually go instead.
- Signing in with Apple, Google, or email
The three ways to sign in to Kenso, why you might end up with two accounts, and what to do about it.
- Checking your app version and installing updates
Where to see your current Kenso version, how automatic updates arrive, and how to check for one manually on iOS.